Company profile
Outsourcing and Offshoring Consulting

Foundever - Company Intelligence Profile

Industry: Outsourcing and Offshoring Consulting | Founded: not publicly disclosed | HQ: Miami, United States

Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions.

Datakart tracks firmographic, hiring, traffic, technology, funding, review, and leadership signals for Foundever to help teams evaluate the account with useful business context.

Foundever logo

Privately Held

Foundever

foundever.com

Employees

104.6K

Open roles

504

Search volume

33.1K

Company Snapshot

Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions.

Each year we power 3.3 billion conversations in +60 languages to help more than 800 of the world’s top brands keep their promise in the moments that matter most. We simplify the complex CX landscape with scalable solutions that deliver seamless human experiences and solve real business and industry challenges. Using our people-led, technology-enabled and data-powered approach, we optimize and transform the customer and agent experience – changing the way things are done.

N/A

Founded

104.6K

Employee count

927.9K

LinkedIn followers

504

Open roles

Company Snapshot Details

Legal name: Foundever™ Group
Headquarters: Miami, FL, United States
Industry: Outsourcing and Offshoring Consulting
Sub-sector: Outsourcing and Offshoring Consulting
Website: https://www.foundever.com
YoY headcount growth: not publicly disclosed
Company stage: Privately Held
Last updated: Sat, 25 Apr 2026
Company intelligence

Business signals that help qualify Foundever

This profile combines firmographic, traffic, hiring, employee, review, compensation, technology, funding, leadership, and product availability signals so visitors can answer practical business questions without hunting across multiple data sources.

Source snapshot

Last refreshed 2026-04-25 | 33K search volume | Domain foundever.com

Annual revenue
$4B
Reported annual revenue from the source dataset when available.
Revenue range
$2B - $5B
Reported annual revenue band from the source dataset.
Search volume
33.1K
Latest search volume value available from the source dataset.
Employees
104.6K
Latest employees value available from the source dataset.
Employee reviews
24.2K
Latest employee reviews value available from the source dataset.
-38 monthly (-7.0%)
Hiring demand
504
Open roles reveal which teams may be expanding and where vendor demand can emerge. For Foundever, this signal is based on the latest available source snapshot.
+855 monthly (+0.8%)
Headcount momentum
104.6K
Recent employee count movement helps qualify growth, contraction, and operational scale. For Foundever, this signal is based on the latest available source snapshot.
+9.6K monthly (+1.0%)
Audience growth
927.9K
LinkedIn follower movement is a useful proxy for employer brand, market attention, and hiring reach. For Foundever, this signal is based on the latest available source snapshot.
0 quarterly
Employee sentiment
3.9
Employee review movement can surface internal confidence, culture stability, and retention risk. For Foundever, this signal is based on the latest available source snapshot.
Identity atlas

Foundever identity, aliases, ownership, and taxonomy

This section makes the entity easier to verify: canonical domains, alternate names, descriptions, ownership flags, parent or acquirer context, industry codes, and source-level social reach are grouped together.

Company descriptions
All available company description fields from the source dataset.
Company descriptiondescription

Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions. Each year we power 3.3 billion conversations in +60 languages to help more than 800 of the world’s top brands keep their promise in the moments that matter most. We simplify the complex CX landscape with scalable solutions that deliver seamless human experiences and solve real business and industry challenges. Using our people-led, technology-enabled and data-powered approach, we optimize and transform the customer and agent experience – changing the way things are done.

Enriched descriptionDescription Enriched

Foundever is a company that provides omnichannel contact center solutions for better CX. They blend human expertise with AI-driven capabilities to provide brands with comprehensive CX outsourcing services & solutions.

Metadata descriptionDescription Metadata Raw

We blend human expertise with AI-driven capabilities to provide brands with comprehensive CX outsourcing services & solutions.

LinkedIn followers

927.9K

Latest linkedin followers value available from the source dataset.

Owler followers

3K

Latest owler followers value available from the source dataset.

Technologies detected

750

Latest technologies detected value available from the source dataset.

Ownership and corporate structure
Ownership status, parent company, acquisition status, and public/B2B flags.

Operating status

Active

Independent Company

Company type

Privately Held

type

Ownership status

Private

Ownership Status

Public company

No

Is Public

Aliases and domain variants
Company name aliases, website aliases, and canonical domain signals.

Company alias

foundever

Company Name Alias

Company alias

foundever™ group

Company Name Alias

Website alias

https://www.foundever.com

Website Alias

Website alias

https://www.foundever.com/?utm_source=linkedin&utm_medium=organic&utm_campaign=2025_q3_global_&utm_content=webpage

Website Alias

Website alias

https://www.foundever.com/

Website Alias

Website alias

https://www.jobs.foundever.com/

Website Alias

Canonical website

https://www.foundever.com

website

Website domain

foundever.com

Website Domain

Unique website

Yes

Unique Website

Unique domain

Yes

Unique Domain

Expired domain

No

Expired Domain

LinkedIn shorthand

foundever

Canonical LinkedIn Shorthand Name

Source ID

93160799

Source ID

UUID

7EAAQC92HV83H6VX7RM0WK642S

uuid

Industry classification codes
SIC, NAICS, industry, and keyword classification signals.

Industry

Outsourcing and Offshoring Consulting

industry

Categories and keywords

['contact center solutions', 'cx outsourcing services', 'human expertise', 'comprehensive cx outsourcing services', 'ai-driven capabilities', 'omnichannel contact center solutions', 'business-services', 'crm', 'customer-experience', 'outsourcing', 'advertising', 'consulting', 'customer service']

Categories And Keywords

Social follower counts
Follower counts available across LinkedIn, Twitter, and Owler.

LinkedIn followers

927.9K

Followers Count LinkedIn

Owler followers

3K

Followers Count Owler

Company locations
Known company locations and office addresses.

Primary location

600 Brickell Avenue, Suite 3200; Miami, FL 33131, US

Office location

33 boulevard Prince Henri; Luxembourg, Luxembourg, Luxembourg

Office location

600 Brickell Avenue; Miami, 33131, United States

Office location

Miami, Florida, United States

Social profiles
Official and source-linked social profiles.

Website

https://www.foundever.com

LinkedIn

https://www.linkedin.com/company/foundever

Crunchbase

https://www.crunchbase.com/organization/sitel-group

Facebook

https://www.facebook.com/foundeverworld

Twitter / X

https://www.twitter.com/foundeverglobal

Instagram

https://www.instagram.com/foundever_life

YouTube

https://www.youtube.com/@foundever_life

Company contact points
Public company-level contact points available in the source dataset.

Phone

+1 088-793- 37788

Financial intelligence

Foundever revenue, funding, IPO, and acquisition history

Financial signals are grouped as an analyst-style view: revenue sources, income statement rows, funding rounds, acquisition activity, IPO fields, stock listing context, and ownership structure.

Annual revenue
$4B
Reported annual revenue from the source dataset when available.
Revenue range
$2B - $5B
Reported annual revenue band from the source dataset.
Funding rounds
1
Number of funding rounds captured in the source dataset.
Acquisitions captured
1
Number of acquisition records captured across the available source columns.
Revenue signals
Annual, quarterly, and range-based revenue signals available in the source dataset.

Source 5

$4B

Annual revenue

Source 1EUR 3.4B
Source 4$2B - $5B
Ownership and corporate structure
Ownership status, parent company, acquisition status, and public/B2B flags.

Operating status

Active

Independent Company

Company type

Privately Held

type

Ownership status

Private

Ownership Status

Public company

No

Is Public

Income statement rows
Income statement rows with revenue and profitability metrics where available.

FY, 2023

Fiscal Year

Primary value

Revenue: EUR 3.4B

Additional metrics

EBIT: EUR 152.6M; Net income: EUR -129M; Operating expense: EUR 3.1B; EPS: -1

FY, 2022

Fiscal Year

Primary value

Revenue: EUR 3.7B

Additional metrics

EBIT: EUR 287M; Net income: EUR 100.6M; Operating expense: EUR 3.5B; EPS: 0.9

FY, 2021

Fiscal Year

Primary value

Revenue: EUR 2.6B

Additional metrics

EBIT: EUR 210.1M; Net income: EUR 76.5M; Operating expense: EUR 2.4B; EPS: 1,010.1

Funding rounds
Funding history and recent round context.

Post-IPO Equity

1996-05-01

Acquisitions and corporate activity
Acquisitions and corporate activity captured in the source dataset.

Acticall Group

Acquisition

2017-03-01 | Acquisition List Source 5

Audience analytics

Web visibility, demand, and topics

Use these signals to understand discoverability, demand quality, search interest, and audience fit.

Search volume

33.1K

Latest search volume value available from the source dataset.

LinkedIn followers
LinkedIn followers trend from the latest source snapshots.
Social profiles
Official and source-linked social profiles.

Website

https://www.foundever.com

LinkedIn

https://www.linkedin.com/company/foundever

Crunchbase

https://www.crunchbase.com/organization/sitel-group

Facebook

https://www.facebook.com/foundeverworld

Twitter / X

https://www.twitter.com/foundeverglobal

Instagram

https://www.instagram.com/foundever_life

YouTube

https://www.youtube.com/@foundever_life

Company contact points
Public company-level contact points available in the source dataset.

Phone

+1 088-793- 37788

Social follower counts
Follower counts available across LinkedIn, Twitter, and Owler.

LinkedIn followers

927.9K

Followers Count LinkedIn

Owler followers

3K

Followers Count Owler

Workforce intelligence

Employees, hiring, attrition, and compensation

This section groups org scale, hiring motion, employee movement, department mix, and salary benchmarks so teams can qualify operating momentum and budget signals.

Employees

104.6K

Latest employees value available from the source dataset.

Inferred employees

18.7K

Latest inferred employees value available from the source dataset.

Open roles

504

Latest open roles value available from the source dataset.

Departures

1

Latest departures value available from the source dataset.

Employee attrition rate

0.0%

Latest employee attrition rate value available from the source dataset.

Hiring intensity

4.8 roles / 1K employees

Derived signal showing open roles normalized by employee count.

Employee headcount
Employee headcount trend from the latest source snapshots.
Inferred employees
Inferred employees trend from the latest source snapshots.
Open job postings
Open job postings trend from the latest source snapshots.
Employee attrition rate
Employee attrition rate trend from the latest source snapshots.
Employee count by department
Customer Service7.6K
Operations2K
Other Department1.7K
Hr1.2K
Technical1.2K
Finance956
Sales837
Employee count by seniority
Specialist11.8K
Manager3.1K
Other Management2.7K
Senior755
Director381
Intern139
Vp77
Employee count by region
Latin America5.2K
South Eastern Asia2.5K
Southern Europe2.2K
Northern America1.9K
Southern Asia1.8K
Northern Africa1.3K
Eastern Europe993
Top employee countries
Philippines2.5K
India1.8K
United States1.6K
Brazil1.4K
Costa Rica1.2K
Colombia1.1K
Portugal870
Active job openings
Selected open roles that reveal current hiring demand.

MUM - WFM Planner

Open role

4400273567

Sr. Payroll ABAP Developer

Open role

4396031156

Admin and Operations Officer

Open role

4390170188

Customer Service Advisor - Italian

Open role

4103903259

Account Manager (Healthcare)

Open role

4397768667

Czech speaking Customer Advisor - Athens, Greece

Open role

4346738011

Atendimento e Suporte ao Cliente PcD

Open role

3979948636

People Services Specialist for Foundever - Athens, Greece

Open role

4328986875

Showing 8 of 18 available records.

Where employees came from
Common previous employers visible in employee profile movement.

Sitel Group

2.6K employee movements

Internal profile link

Concentrix

1.1K employee movements

Internal profile link

SYKES

760 employee movements

Internal profile link

Alorica

399 employee movements

Internal profile link

Amazon

337 employee movements

Internal profile link

Sutherland

307 employee movements

Internal profile link

Webhelp

271 employee movements

Internal profile link

SYKES Costa Rica

212 employee movements

Internal profile link

Showing 8 of 9 available records.

Where employees go next
Common next employers visible in employee profile movement.

Concentrix

793 employee movements

Internal profile link

Sitel Group

444 employee movements

Internal profile link

Amazon

270 employee movements

Internal profile link

TaskUs

231 employee movements

Internal profile link

Accenture

229 employee movements

Internal profile link

Cognizant

155 employee movements

Internal profile link

Sutherland

148 employee movements

Internal profile link

TELUS Digital

146 employee movements

Internal profile link

Showing 8 of 9 available records.

Base pay benchmarks
Selected base salary benchmarks from the source dataset.

Continuous Improvement Manager

USD $88.9K

Annual

Supervisor Operacional

BRL $41.8K

Monthly | Updated 2024-02-05

Analista De Treinamento

BRL $36.1K

Monthly | Updated 2024-09-13

Tech Advisor

EUR $15K

Monthly | Updated 2022-06-30

NHS Test and Trace

GBP $11.06

Hourly | Updated 2024-05-22

Analista De Vendas

BRL $20.5K

Monthly | Updated 2022-03-16

Representante Comercial

BRL $25.1K

Monthly | Updated 2022-08-08

Analista De Suporte Avançado

BRL $34.6K

Monthly | Updated 2024-09-16

Showing 8 of 10 available records.

Additional pay benchmarks
Selected bonus and additional compensation benchmarks.

Analista De RH Pleno

Cash Bonus $14.8K; Commission Sharing $14.8K

Monthly | Updated 2023-11-05

Call Center Supervisor

Cash Bonus $5.1K

Annual

SUBBJECT MATTER EXPERT

Cash Bonus $13.9K

Annual | Updated 2023-01-18

TSR Support

Cash Bonus $20K; Stock Bonus $20K; Profit Sharing $20K

Monthly | Updated 2024-08-30

Agente Líder Técnico

Cash Bonus $37.5K

Monthly | Updated 2024-06-06

CS Rep

Cash Bonus $504K; Profit Sharing $1.8K

Monthly | Updated 2019-08-16

Call Centre Representative

Commission Sharing $19.15

Hourly | Updated 2021-11-15

Customer Service Adviser

Cash Bonus $1.13

Hourly | Updated 2023-08-08

Showing 8 of 10 available records.

Total compensation benchmarks
Selected total compensation benchmarks from the source dataset.

Conseiller Clientèle

EUR $34.6K

Monthly | Updated 2024-09-24

Csp Professional

INR $269.7K

Monthly | Updated 2024-09-24

Supervisor De Recrutamento E Seleção

BRL $34.6K

Monthly | Updated 2024-09-24

Analista De Recursos Humanos (RH)

BRL $34.6K

Monthly | Updated 2024-09-24

Analista Bilíngue

BRL $34.6K

Monthly | Updated 2024-09-24

Covid-19 Contact Tracer

GBP $16.49

Hourly | Updated 2024-09-24

Operador Telefónico

MXN $34.6K

Monthly | Updated 2024-09-24

Instrutor De Treinamento Bilíngue

BRL $34.6K

Monthly | Updated 2024-09-24

Showing 8 of 10 available records.

Product and reputation

Product readiness, customer proof, and employee sentiment

Product availability, public reviews, and employee sentiment help visitors understand whether the company is mature, documented, reviewable, and operationally healthy.

Employee reviews

24.2K

Latest employee reviews value available from the source dataset.

Employee rating

3.9

Latest review score available from the source dataset.

Employee review distribution
Score 54.1K
Score 42.1K
Score 31.8K
Score 11K
Score 2854
Employee review score breakdown
Diversity Inclusion4.3
Culture Values4
Career Opportunities3.9
Work Life Balance3.9
Senior Management3.8
Compensation Benefits3.7
Ceo Approval83.0%
Product availability Q&A
Buyer-facing product availability signals in question-and-answer format.

Is pricing information available?

No. The source snapshot does not list pricing information for this company.

Source availability signal

Is a free trial listed?

No. The source snapshot does not list a free trial for this company.

Source availability signal

Can buyers request a demo?

No. The source snapshot does not list a demo motion for this company.

Source availability signal

Is the product downloadable?

No. The source snapshot does not list downloadable software for this company.

Source availability signal

Are mobile apps listed?

No. The source snapshot does not list mobile apps for this company.

Source availability signal

Is public documentation listed?

No. The source snapshot does not list public documentation for this company.

Source availability signal

Are online reviews listed?

No. The source snapshot does not list online reviews for this company.

Source availability signal

Company graph

Technology, leadership, competitors, funding, and corporate activity

These data points help sales, partnerships, analysts, and researchers understand how the company operates, who surrounds it, and where it may be moving next.

Verified technologies
Detected tools and systems verified in the source dataset.

Dell

Verified technology

Last verified 2026-05-04 | First seen 2024-04-04

Verloop

Verified technology

Last verified 2026-05-04 | First seen 2026-03-17

Sei

Verified technology

Last verified 2026-05-04 | First seen 2025-08-17

Seg

Verified technology

Last verified 2026-05-04 | First seen 2025-08-17

Altera

Verified technology

Last verified 2026-05-04 | First seen 2025-08-17

Jenkins

Verified technology

Last verified 2026-05-04 | First seen 2024-05-20

Sprinklr

Verified technology

Last verified 2026-05-04 | First seen 2025-08-17

Whatsapp Business

Verified technology

Last verified 2026-05-04 | First seen 2026-03-09

Showing 8 of 24 available records.

Market alternatives and competitors
Comparable companies surfaced by the source dataset.

Thankful

Comparable company

Market alternative

Netcall Technology

Comparable company

Market alternative

Sabio Group

Comparable company

Market alternative

Ta Digital

Comparable company

Market alternative

Bright Pattern

Similarity 100,000.0

Market alternative

Hiya

Similarity 99,994.0

Market alternative

C-Zentrix

Similarity 99,997.0

Market alternative

Outsource Consultants

Similarity 99,992.0

Market alternative

Showing 8 of 12 available records.

Leadership and senior operators
Senior employees and operators visible in the source dataset.

Fuzel Memon

Director Of Operations

Keith Price

Global Sales Director

Abhinav Shinde

Creative Director

Jonathan Miller

Vice President Operating Model Transformation

Jason Porras

VP Global Account Management

Mina Wahba

Egypt Country Director

Diana Salas

Human Resources Business Partner

Haziel Jovellanos

Director Of Operations

Showing 8 of 12 available records.

Recent executive arrivals
Recent leadership and senior employee arrival signals.

Anamika Gupta

Global Marketing Strategy Head

Feb 2026

Venkata Siva Rao Voolapalli

Country Head - India

Feb 2026

Catherine Hadechini

VP Operations - Country Manager Colombia & Peru

Jan 2026

Sandeep Lalla

Director WFM

Jan 2026

Cleveland Sellers

Chief Business Officer Americas

Nov 2025

Eppie Titong

Chief Operating Officer - APAC

Apr 2026

Joana Coelho de Pinho

Southern Europe Legal & Compliance Director

Jan 2026

Ashe Patankar

VP and Global Head of Procurement

Mar 2026

Recent executive departures
Recent leadership and senior employee departure signals.

Michelle Parks

COO NA/CCO, U.S. Market

Jan 2026

Peter Hoens

People & Culture Business Partner

Dec 2025

Kim Smouter

Managing Director Foundever.org

Jan 2026

Gretchen Hosmer

Tax Accounting Director

Jan 2026

Raymondo Sylvester Desouza

Director Human resources

Feb 2026

Maria Del Pilar Campos Legro

Director of customer experience & continuous improvement

Mar 2026

Rose-Marie Petersson

Interim Site Director

Feb 2026

Rose-Marie Petersson

Director WFM Nordics

Dec 2025

Company locations
Known company locations and office addresses.

Primary location

600 Brickell Avenue, Suite 3200; Miami, FL 33131, US

Office location

33 boulevard Prince Henri; Luxembourg, Luxembourg, Luxembourg

Office location

600 Brickell Avenue; Miami, 33131, United States

Office location

Miami, Florida, United States

Recent company updates
Recent company update signals from the source dataset.

A leading global fintech brand was facing rising operational costs and increasing complexity across in-house…

31 reactions

2026-04-23 | A leading global fintech brand was facing rising operational costs and increasing complexity across in-house contact centers. 📞 The solution was to consolidate customer experience operations into more cost effective ne…

What happens when your first handshake isn’t human... but digital? 💭 In today’s environment, trust is no lon…

15 reactions; 1 comments

2026-04-23 | What happens when your first handshake isn’t human... but digital? 💭 In today’s environment, trust is no longer built in the room - it’s built long before the conversation even begins. Your digital presence has become…

🌍 Happy Earth Day! 🌱 We’re harnessing our collective power for a more sustainable future. Earth Day is a v…

60 reactions

2026-04-22 | 🌍 Happy Earth Day! 🌱 We’re harnessing our collective power for a more sustainable future. Earth Day is a visible checkpoint in our ongoing sustainability journey - one already tied to operational efficiency, waste re…

How did a leading global healthcare brand achieve a 13-point jump in NPS in just 60 days? 𝗧𝗵𝗲 𝗴𝗼𝗮𝗹: To ident…

30 reactions

2026-04-21 | How did a leading global healthcare brand achieve a 13-point jump in NPS in just 60 days? 𝗧𝗵𝗲 𝗴𝗼𝗮𝗹: To identify, improve and maintain the elements of agent performance that drive NPS scores above target and beyond dire…

Genuine person-to-person connection. Human interaction. We believe that’s where customer experience truly liv…

215 reactions; 3 comments

2026-04-20 | Genuine person-to-person connection. Human interaction. We believe that’s where customer experience truly lives - and where brand promises are kept. 🥇 We’re proud to recognize Khadija El Hajjaji (Morocco) as the Global…

The Tribune Publishing Company set out to get cost savings - but found better customer service by partnering…

51 reactions

2026-04-16 | The Tribune Publishing Company set out to get cost savings - but found better customer service by partnering with a truly engaged CX provider. 🫱🏻🫲🏽 Cost takeout has limits. The right partner should go beyond expense co…

Industry classification codes
SIC, NAICS, industry, and keyword classification signals.

Industry

Outsourcing and Offshoring Consulting

industry

Categories and keywords

['contact center solutions', 'cx outsourcing services', 'human expertise', 'comprehensive cx outsourcing services', 'ai-driven capabilities', 'omnichannel contact center solutions', 'business-services', 'crm', 'customer-experience', 'outsourcing', 'advertising', 'consulting', 'customer service']

Categories And Keywords

Foundever FAQs

Company profile

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