1. Introduction

This Privacy Policy explains how OutreachOps Inc. ("Datakart," "we," "us," or "our") collects, uses, discloses, and protects personal data in connection with the Datakart contact intelligence platform, our website, APIs, integrations (including our connector for Claude), and related services (collectively, the "Services").

Datakart provides B2B contact intelligence: people search, company search, email enrichment, and phone enrichment. This means we process two broad categories of personal data: information about the customers and users of our Services, and business contact information about professionals that appears in our database. This policy describes both.

2. Who We Are

The data controller responsible for your personal data is OutreachOps Inc., registered at 701 Tillery Street, Unit 12, 2932, Austin, TX 78702, Travis County, United States. You can contact us at info@datakart.ai.

If you are in the European Economic Area (EEA) or the United Kingdom, our representative or Data Protection Officer can be reached at info@datakart.ai.

3. Information We Collect

3.1 Information you provide to us

Account and contact details: name, business email, company, job title, and credentials when you register or contact us.
Billing information: billing contact and transaction records (payment card data is handled by our payment processor, not stored by us).
Communications: messages, support requests, and feedback you send to us.
Search inputs: the queries and identifiers you submit to the Services, including through the Claude connector.

3.2 Information collected automatically

Usage data: log data, API calls, feature usage, device and browser type, and approximate location derived from IP address.
Cookies and similar technologies: used on our website as described in the Cookies section below.

3.3 Business contact information in our database

Datakart maintains a database of business and professional information used to power search and enrichment. This may include a professional's name, job title, employer, business email address, business phone number, professional social profiles, and related firmographic data about companies. This information relates to individuals in their professional or business capacity.

4. Sources of Data

We obtain business contact information from sources that include:

Publicly available sources, such as company websites and public professional profiles;
Third-party data providers and licensed datasets, under contractual terms;
Our customers and users, who may submit data for enrichment or validation;
Information generated by our own validation and verification processes.

5. How We Use Information

To provide, operate, and improve the Services, including search, enrichment, and validation;
To create and maintain customer accounts and process payments;
To verify the accuracy and deliverability of contact data;
To respond to inquiries and provide customer support;
To monitor, secure, and prevent misuse of the Services;
To comply with legal obligations and enforce our terms.

6. Legal Bases for Processing (EEA / UK)

Where the GDPR or UK GDPR applies, we rely on the following legal bases:

Contract: to provide the Services you or your organization have requested.
Legitimate interests: to operate a B2B contact intelligence service, to maintain and validate professional contact data, and to secure and improve the Services, balanced against the rights of the individuals concerned.
Consent: where required, for example certain marketing communications and non-essential cookies.
Legal obligation: where processing is necessary to comply with applicable law.

We do not sell personal data in the conventional sense. We share information only as follows:

With customers and users: business contact information is made available to customers through the Services for legitimate B2B purposes.
Service providers: vendors who process data on our behalf under written agreements, such as hosting, analytics, and payment processing.
Legal and safety: where required by law, regulation, legal process, or to protect rights, safety, and property.
Corporate transactions: in connection with a merger, acquisition, or sale of assets, subject to this policy.

8. International Data Transfers

We may transfer, store, and process personal data in countries other than your own, including Europe, North America, Australia, and select countries in Asia, excluding any country subject to applicable sanctions, embargoes, or trade restrictions that could affect our business. Where we transfer personal data out of the EEA or the UK, we use appropriate safeguards such as the Standard Contractual Clauses or equivalent mechanisms.

9. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Business contact data is retained while it remains relevant and accurate for the Services, and is updated or removed through our refresh and deletion processes.

10. Data Security

We maintain technical and organizational measures designed to protect personal data against unauthorized access, loss, or misuse, including encryption in transit, access controls, and monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Your Rights and Choices

11.1 EEA and UK residents

Subject to applicable law, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, the right to data portability, and the right to withdraw consent. You also have the right to lodge a complaint with your local supervisory authority.

11.2 California residents

Under the CCPA and CPRA, California residents have the right to know the categories and specific pieces of personal information collected, the right to delete, the right to correct, the right to opt out of the sale or sharing of personal information, and the right not to be discriminated against for exercising these rights.

11.3 How to exercise your rights

To exercise any of these rights, including to opt out of having your information in our database, contact us at info@datakart.ai. We will verify your request and respond within the timeframe required by applicable law. You may also reach our opt-out request page at [insert data subject request URL].

12. Cookies and Tracking

Our website uses cookies and similar technologies for essential functionality, analytics, and preferences. You can control non-essential cookies through your browser settings or our cookie banner where provided.

13. Children's Privacy

The Services are intended for business use and are not directed to children. We do not knowingly collect personal data from anyone under the age of 16. If you believe a child has provided us personal data, contact us and we will take appropriate action.

14. Third-Party Links and Services

The Services may link to or integrate with third-party products, including Claude. Their handling of your data is governed by their own privacy policies, not this one.

15. Changes to This Policy

We may update this policy from time to time. We will post the updated version with a revised effective date and, where required, provide additional notice.

16. Contact Us

Questions, requests, or complaints about this policy or our handling of personal data can be sent to:

Email: info@datakart.ai

Address: 701 Tillery Street, Unit 12, 2932, Austin, TX 78702, Travis County, United States

Privacy Policy